1. Who We Are
Ace AI ("we," "us," or "our") is an AI-powered social media marketing service operated by Lakeview Enterprises. We help small businesses create and publish social media content using artificial intelligence. Our website is aceaiadvertising.com.
2. Information We Collect
- Account information: Name, email address, business name, and phone number provided during sign-up.
- Business information: Market area, business type, target audience, and content preferences you share with us.
- Social media account data: If you connect your Facebook Page or Instagram Business account, we access your page name, page ID, and permission to publish posts on your behalf.
- Payment information: Processed securely through Stripe. We do not store credit card numbers.
- Usage data: AI generation activity, content approval history, and AI credit usage.
- Media files: Photos and videos you upload for use in your social media content.
3. How We Use Your Information
- To generate and publish AI social media content on your behalf.
- To manage your account, billing, and subscription.
- To send you content for approval before publishing.
- To communicate service updates and account notifications.
- To improve our AI models and service quality (using anonymized data only).
4. Facebook & Instagram Data
When you connect your Facebook Page or Instagram Business account, we use Meta's APIs to publish content on your behalf. Specifically:
- We access your Facebook Pages list to let you select which Page to connect.
- We publish posts to your Facebook Page and Instagram account only when you approve them.
- We read post engagement data (likes, reach) to provide analytics.
- We do not sell or share your Facebook or Instagram data with third parties.
- You can disconnect your Facebook/Instagram at any time from your account settings.
Our use of Meta data complies with the Meta Platform Terms.
5. Data Sharing
We do not sell your personal information. We share data only with:
- Stripe — payment processing
- Anthropic (Claude) — AI content generation (business context only, no personal data)
- Google (Gemini) — AI image and video generation
- Meta Platforms — to publish content to your connected Pages
6. Data Retention
We retain your account data for as long as your subscription is active. After cancellation, data is retained for 90 days then deleted. You may request deletion at any time.
7. Your Rights
- Access or export your data at any time by contacting us.
- Request deletion of your data — see our Data Deletion page.
- Disconnect your Facebook/Instagram at any time from account settings.
8. Contact Us
For privacy questions or data requests, contact us at mail@aceaiadvertising.com.